Contribute to supporting the efforts of various government agencies in Kuwait to develop the e-government system and automate government services so that the government becomes an integrated and proactive automated services delivery platform.
Assess the requirements for developing flexible legislation that promotes open data, information exchange, and service integration across government agencies. This will enable electronic services to serve as the unified interface for citizens’ interactions with the government.
Highlight the importance of developing government services based on modern principles of digitalization, prioritizing user experience while minimizing bureaucratic processes and redundancies.
Explore the utilization of social media polls to gather citizens’ feedback and opinions on e-services and other pertinent societal issues, fostering ongoing communication between the government and its citizens.
The 11th eGovernment Forum (EGOV11) reflects a critical stage for the future of computing in Kuwait. Government agencies stand on the threshold of strategically entering the era of cloud computing, which sets Kuwait on par with the developed countries globally in information technology.