EGOV11 discusses the vision and strategies that enable institutions and government agencies to transition to the advanced stage of Digital Government. This model creates an integrated and effective system by overcoming organizational barriers and embracing digital transformation. The digital services in this model prioritize accessibility, ease of use, and service priority. EGOV11 explores ways to improve interoperability, data exchange, and governance among institutions to reduce redundancy and bureaucracy, support transparency and accountability policies, and enhance citizen trust and satisfaction.
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