The Digital Government is an advanced stage of developed government services that allows governments to best respond to the needs of citizens and the business sectors based on cooperation and communication between government institutions. The Digital Government enables the provision of high-quality public services responding to its customers or beneficiaries’ needs. These services can be accessed through a unified communication service according to the live events of individuals or businesses. The Digital Government also improves efficiency in government operations by eliminating duplication and making better use of scarce public resources. The following attributes characterize the Digital Government:

• Providing integrated and interconnected electronic services to citizens and residents through the unified and integrated effort of all government agencies.
• Interoperability of business processes and applications among different government agencies.
• Digital transformation through the use of information technology to digitalize government services.
• Data and analytics are shared among government agencies to enable business processes, help decision support, and facilitate service delivery.
• Focuses on serving citizens and prioritizing their needs, ease of access and use of e-services.
• Transparency, openness, and accessible data approaches are crucial to building trust between government and citizens.
• Collaborate effectively among government institutions and agencies to address complex Challenges and provide comprehensive solutions.
• Provide user-friendly interfaces and platforms through websites, mobile applications, or other interfaces.
• A flexible regulatory and legislative environment helps to develop policies and regulations that facilitate smooth government operations.
• A secure and safe environment due to the ever-increasing dependence on information technology.